Product Recalls

LL Flooring is committed to selling high quality safe products produced in ethical environments to our customers. Our commitment to Customer Service includes ensuring that the most current product recall information is available to our customers.

If we learn about a problem with one of our products, we investigate and, when necessary, quickly remove it from our stores and If a product is recalled and when necessary, we make sure the product is not sold by issuing a block at our cash registers and on-line.

A Product Recall notice will provide details of the recall and other safety information. In addition, the notice may include instructions to contact the manufacturer for refund, repair or replacement. If you would like additional information, please visit us at

We encourage you to visit the following websites for more complete information about product safety and recalls:

Current Recalls

LL Flooring Recalls 5-Gallon Buckets Due to Drowning Hazard (Recall Alert: November 27, 2018)

Recall Summary

Name of Product: 5-Gallon mixing buckets

Hazard: Young children can fall into buckets and drown. The buckets do not have the required cautionary label warning of the drowning risk posed to young children.

Remedy: Repair

Consumers should immediately stop using the recalled buckets, keep them away from young children and contact LL Flooring for instructions on receiving the required warning label to be placed on the bucket. LL Flooring is contacting all known purchasers directly.

Consumer Contact: LL Flooring at 800-366-4204 from 8 a.m. to 8 p.m. ET, Monday through Friday 9 a.m. to 6 p.m. ET, Saturday; and 11 a.m. to 6 p.m. ET, Sunday or online at and click on Quality Commitment for more information.

Recall Details

Units: About 23,700

Description: This recall involves a 5-gallon yellow plastic mixing bucket with LL Pro+ and LL Flooring printed on the outside of the buckets. The buckets have the SKU #10043866 printed on the product label.

Incidents/Injuries: None reported
Sold at: LL Flooring stores nationwide and online at from June through August 2018 for about $3.
Importer: LL Flooring Services LLC, of Toano, Va.
Distributor: LL Flooring Services LLC, of Toano, Va.
Manufacturer: Zhejiang Focus-On Import & Export, of Binjiang District, China
Manufactured in: China


Recalled 5-Gallon Mixing Bucket without cautionary warning label.

This recall was conducted voluntarily by the company under CPSC's Fast Track Recall process. Fast Track recalls are initiated by firms who commit to work with CPSC to quickly announce the recall and remedy to protect consumers.

About U.S. CPSC:
The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency's jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC's work to ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters and household chemicals – contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

For more lifesaving information, follow us on Facebook, Instagram @USCPSC and Twitter @USCPSC or sign up to receive our e-mail alerts. To report a dangerous product or a product-related injury go online to or call CPSC's Hotline at 800-638-2772 or teletypewriter at 301-595-7054 for the hearing impaired.

CPSC Consumer Information Hotline

Contact us at this toll-free number if you have questions about a recall:
800-638-2772 (TTY 301-595-7054)
Times: 8 a.m. – 5:30 p.m. ET; Messages can be left anytime
Call to get product safety and other agency information and to report unsafe products.

Media Contact
Please use the phone numbers below for all media requests.
Phone: 301-504-7908
Spanish: 301-504-7800