Shipping & Delivery

 

At LL Flooring, we want to make sure every order is carefully shipped and delivered to your home or business.

Here, we want to explain how our shipping process works and the different delivery options we offer.

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$199 Flat Rate Delivery*


Select "Home Delivery" as your preferred delivery method.

Home delivery is delivery by box truck up to 75 miles from your chosen ship from location to your home. The store team will schedule a delivery with their local carrier and the carrier will contact you to set up an appointment that best meets your scheduling needs. You will have three delivery options to choose from.

 

Touchless, safe delivery available into an accessible garage, carport or curbside driveway.

This delivery requires a flat surface driveway navigable by a large box truck. Delivery personnel based on your delivery selection will either place your product outside in your driveway or place a full pallet of product into an accessible garage. Please be sure to clear a suitable area for your delivery, clear your driveway and be prepared to tarp or carry in your product if delivered outside. Delivery companies will not unwrap or remove debris for this type of delivery.

 

White Glove inside your home delivery available up to two rooms on your first floor. 

Delivery personnel will disassemble the palletized flooring and carry the flooring cartons into your home. Be sure you have a cleared accessible walkway and area for them to place the flooring that will be safe and out of the way while awaiting installation. The delivery team will then remove all debris to include pallets, strapping and shrink-wrap from your home. Inside delivery will allow flooring to properly acclimate to your homes temperature and is the suggested delivery method. Delivery using stairs up to a second floor or down into a basement can be purchased for an incremental fee. 

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Curbside Pick-up at Your Local Store


Select “store pick-up” and choose the store closest to you.


Your local store will contact you when your order is ready for pick-up.

If there is any change in available curbside assistance due to safety concerns, your store will contact you to discuss options.


Visit your store’s warehouse typically in the rear of the building.

Our associates will bring your order to your vehicle. Remember to bring your ID and credit card to pick up your order.


Store Pickup is available 1 - 15 days after you place your order.


*$199 Flat Rate applies to all deliveries within 75 miles of your shipping location and less than 10,000 lbs. Flat rate does not include tolls, ferry charges, etc; these will be billed in addition to the flat rate. Please see store associate for orders greater than 75 miles or more than 10,000 lbs. Home Delivery as local ordinance allows.