Shipping & Delivery

 

LL Flooring offers our customers seamless order support from purchase to delivery. We can ship to your home or your business, into your home or touchless delivery into your garage if you choose. Please see the delivery options below, you will be directed to choose what works best for you at checkout.

Why use our Home Delivery contractors?

Flooring products and accessories can be oversized, heavy and extremely difficult to maneuver. LL Flooring can provide turnkey delivery services for you. As our customer you can choose from a full-service delivery into your home with debris remove or a garage delivery into a covered dry area. We also offer a lesser curbside delivery to your driveway or job site. Regardless, of your delivery needs LL Flooring can accommodate.

LL Flooring deliveries may be done in a wide variety of vehicles depending upon services selected. At times a 26+ ft. delivery box truck may be used or even up to a 53’ tractor trailer. Please choose your delivery option based on what is necessary for a safe successful delivery to your preferred address. Delivery drivers need a paved, flat accessible area for their trucks and delivery equipment. If you need special attention do not hesitate to call one of our local stores with questions.

Inside Delivery

Inside delivery is our turn key all in service and the most preferred type of delivery.

Inside delivery is our “White Glove” full-service delivery into your home up to 75 miles from shipping store and up to 10,000 lbs. This delivery includes delivery of your flooring and accessories into two rooms of your choice. The delivery personnel will also break down the shipping debris and remove it from your property. Proper in-home delivery requires the home to have a cleared, safe, accessible walkway to access your delivery space. The delivery team will also need a large, cleared area in at least two rooms to disperse your materials properly according to total weight. Inside delivery is preferable for most flooring materials to allow the flooring to properly acclimate to your home’s temperature before installation.

Please read the LL Flooring Delivery Checklist for important information regarding your upcoming delivery.

INSIDE DELIVERY FLAT RATE  $299*

Garage Delivery

Touchless option for materials that may not need to acclimate to the temperature of your home for install such as tile.

Garage delivery is our touch free option for customers that are ordering materials that do not need to be climate controlled such as tile and that are delivering up to 75 miles from the shipping store and up to 10,000 lbs. This type of delivery service requires a flat, paved driveway accessible by a large box truck or tractor trailer. Please be sure a suitable area is cleared for your delivery to be placed out of the weather into your garage. This delivery type includes full palletized flooring and accessories delivered into a garage, however, does not include the breakdown of the pallet of materials or debris removal. Be aware if an accessible driveway and garage is not available your materials may be left outside in a driveway or on a sidewalk. If this is the case you may want to tarp your product to keep it protected from weather until you can carry it into the home or garage.

Curbside Delivery

Delivery to an accessible flat, paved driveway. Curbside delivery is another touch free option for customers that are ordering materials that do not need to be climate controlled such as tile and that are delivering up to 75 miles from the shipping store and up to 10,000 lbs. This type of delivery service requires a flat, paved driveway accessible by a large box truck or tractor trailer. If these requirements are not met the delivery team will be forced to leave the material as close to the home as possible. Materials will be left outside in a driveway or on a sidewalk. You may want to tarp your product to keep it protected from weather until you can carry it into the home or garage.

Please read the LL Flooring Delivery Checklist for important information regarding your upcoming delivery.

GARAGE/CURBSIDE DELIVERY FLAT RATE  $249*

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Curbside Pick-up at Your Local Store


Select “store pick-up” and choose the store closest to you.


Your local store will contact you when your order is ready for pick-up.

If there is any change in available curbside assistance due to safety concerns, your store will contact you to discuss options.


Visit your store’s warehouse typically in the rear of the building.

Our associates will bring your order to your vehicle. Remember to bring your ID and credit card to pick up your order.


Store Pickup is available 1 - 15 days after you place your order.


*$249/$299 Flat Rate applies to deliveries within 75 miles of your shipping location and less than 10,000 lbs. Flat rate does not include tolls, ferry charges, etc; these will be billed in addition to the flat rate. Please see store associate, or contact Customer Care 1-844-455-3566, for orders greater than 75 miles or more than 10,000 lbs. Home Delivery as local ordinance allows.