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4.3
23740 reviews on
jose P_image
jose P
3 hours ago
Verified
Nelson and Franklin provided Awesome service and quality materials… Thank you …
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A F
14 hours ago
Verified
This is a great place to buy your flooring from. The quality is excellent and the customer service, both from Rodney and Shaf, is really outstanding. Highly recommended!
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Angela B
16 hours ago
Verified
I live about 30 minutes west of Nashville and placed an online order for Bella hardwood cleaning products on 07/16/25 and was informed my items were shipping from Knoxville, Tn. On 07/24/25 the tracking showed my items were still sitting in Knoxville. I sent an email and corresponded with an inside sales manager from Virginia from 07/24 to 07/28 with no resolution. I was provided the contact number for customer care team which was located off shore and while they were polite, still no resolution. On 07/29/25 I once again spoke with a gentleman off shore that transferred me to the Memphis, Tn store. This is where I spoke with store manager, Eden W. and I can’t even put into words the level of customer service she provided. She was very understanding of my issue and assured me that she was going to help me. She did in less than 24 hours what 3 other people in 6 days could not get done. She personally took my items to Fed-X and they were delivered to my doorstep the next day. I felt extremely frustrated and disappointed in my latest experience with Lumber Liquidators to the point I was not going to do any future business, but Eden made such a positive impact that’s no longer the case. In the future all my business will be done with Eden at the Memphis location. I hope the company realizes what an exceptional employee they have and that’s what keeps customers coming back and the company thriving.
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Dan L
19 hours ago
Verified
I went to Home Depot and Ace looking for a specific type of door threshold and struck out. James at LL was very helpful and had what I needed at a reasonable price.
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SHELLY M
19 hours ago
Verified
The staff was very, very patient and explained all options regarding financing, flooring options and even gave me a sample. I would highly recommend this store and returned due to an exceptional visit previously. Janet Milbourne
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Joshua M
21 hours ago
Verified
Great service, the manager Nelson was a great help. Definitely recommend this place!
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Deanjai W
21 hours ago
Verified
Jeremy was very knowledgeable and excellent to work with
Carol D_image
Carol D
22 hours ago
Verified
Lumber Liquidators did a great job. William was exceptionally patient with helping me find the right material, and the installers did absolutely beautiful work. I recommend highly! Look at my pictures. I love my new floors. They have completely changed my house up.
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