Al was extra helpful and knowledgeable! Great experience!

Eddie was very pleasant and helpful. I appreciate his assistance and patience.

Truly an amazing store , phenomenal selection and extremely knowledgeable and helpful sales representative. If it wasn’t for Shaf’s professionalism and patience my picky husband and I would’ve never been able to choose our flooring. This company is so lucky to have such an employee who genuinely cares for every customer. I HIGHLY RECOMMEND THIS LOCATION

Several weeks ago we decided that we wanted to remove the carpet from our upstairs and replace it with hardwoods. We found some flooring that we wanted and got some local quotes anywhere from 5500 to 6500. The funny thing is we never planned on stopping at LL flooring but because we were wanting to visit Golden corral we figured we would stop in. Let me just say the manager at this location is truly in a League of her own! She left such an impression on my husband and myself that not only did we return from where we live in northwest Charlotte to this location in Matthews to make our purchase, we also expanded the scope of the area we wanted to reform and ended up giving them even more business because of our relationship with the GM. She was so knowledgeable and able to quickly match a product to our needs it was almost as if our interactions were scripted. Anyone who wishes to purchase new flooring for their home should stop and speak with this manager. She was simply amazing and deserves the recognition and admiration of her supervisors that she has definitely earned from her clientele. I have not experienced a person in a customer service position that really knows what's going on and is knowledgeable about their products at this level in a very long time. Do yourself a favor and stop in to speak with the manager directly and see your project come to life!

We had a very good experience choosing and purchasing our engineered hardwood! Both Chris and TJ were helpful from the beginning and throughout the process. Chris helped me look through choices and provided us with samples and then called a few days later to see if we had questions or needed further help. He also let us know when there were sales on the choices we were looking at. TJ did a great job in preparing our pickup order and then loaded ALL 70 boxes carefully and efficiently. Overall, great experience.

Nelson was very professional, courteous, and helped me load my vehicle. Go here and buy!

Chris was my sale person , a real professional who know his job , he make shop easy and comfortable

Jeremy and Mike and Jason were the kindest, most honest people! Luckily, shortly after my arrival, no one else came in so we all put our heads together to find a flooring that would be cost-effective and lifestyle friendly. They were consistently able to offer solutions to problems or questions that had arisen. I had a specific and short time line and were able to find a reasonable solution to help me get what I need. Great customer service and very kind to everyone that walked in the store while I was there.

John is outstanding, very nice and professional. I strongly recommend this place

Jeremy was a pleasure to work with

We could not be happier with the floors! We purchased Core Luxe rigid vinyl brand. They are great quality and affordable and easy to install. The sales associate Al and manager Matt were so nice and very helpful. They took the time to explain things and help me find a floor that I absolutely love! We had an awful experience with flooring from another store and ended up returning them. I would definitely recommend Lumber Liquidators over the big box stores!

They were very good and knowledgeable. And Dan is the man

Store manager Wesley Ruede was absolutely great, patient and helpful. I recommend if someone needs flooring to go to lumber liquidators. Thank you again

Great experience working with Nelson and the team. Looking forward to working with the team in the future.

Excellent customer service. Needed to trade a box. I was out in 5 minutes. Very polite!

The Venice Fl store associates are very professional and courteous. They help me locate the required material and coordinated pickup with their other store . Sophie & Cynthia are a great resource!!! Have a great weekend!!!

William and Chuck were a class act! We were looking to buy a butcher block style table, and we got an I credible deal for $124.99 plus tax for a SOLID WOOD table. They were generous to drop it off on their way back home, and saved us quite the hassle given how large the box was. We are very happy with our purchase, the whole communication and purchasing was smooth and easy. We paid remotely with an invoice and I really couldn't have asked for more. Thanks guys for the superb deal and outstanding customer service!

Great customer service 💯

Knowledgeable, Professional, and Truly Helpful The team at Lumber Liquidators has gone above and beyond to help me track down the exact flooring I was looking for. Every interaction has been marked by professionalism, friendliness, and a deep knowledge of their products. What really stands out is their ability to find those hard-to-locate items that make a flooring project go from good to spectacular. They never push unnecessary upgrades or try to upsell — just genuine experts focused on helping you get the job done right. If you’re looking for a team that knows their stuff, works with integrity, and helps you cross the finish line with confidence, I highly recommend the folks at Lumber Liquidators.

Jacob Kincaid was awesome. Very friendly and knowledgeable. We love our floor and he was awesome to work with!

They have a great selection of floors. I was able to find some good options and sample for my clients with the help of Matt and Kayla. Thanks! Hope to do more business with you soon

Jeremy was awesome with my Oak flooring. Help me finish the project

I got my Bellwood floor and it is great quality and we love it

Great place for flooring needs.

Exceptional service, fair pricing, and great products. Rob and his team are very knowledgeable,, polite, and just plain nice guys!

Great options, good prices.

2 guys that really know their stuff!!! I definitely will be back if i need help with flooring.

Lumber Liquidators Is truly an excellent company to buy from. Their service, their staff, their knowledge, all incredible. As a contractor and designer, there’s no easier place to come with a client or by yourself to get what you need on the first try. Their staff is knowledgeable and understands the product and also understands the application, especially in the unique environment of New York City and challenging buildings. Shaf She truly runs a great store and has always been accommodating day or night and on weekends even after hours. If you need a floor, go see Shaf

Was happy with the services great wood

Mr.David was awesome nice and very customer service he explained in thorough all the answers to my question and explained anything else that we needed I appreciate that.

What a great experience we had ordering and receiving our flooring! Savanna was GREAT to work with! Our floor is beautiful! Thank you!

Good prices!!!! But make sure you don’t over buy becasue you loose money on return items even though the box hasn’t been opened !!

Kyden and David and the guys at this store were great. Lots of options and a great value for what we got. Good selection, great service. Thanks!

Over the weekend my wife and I went to Lumber liquidators for our vinyl project. From the moment we stepped in the store we were welcomed! Danny and his staff are so knowledgeable! They walked us through the installation process since we plan on doing it ourselves. If we could give this store a 1000/1000 we would!

Just finalized the purchase of our Bella Koawood flooring with Laura Z. at the Arlington Heights store. Laura has made the process so very easy and we’re excited for the install so both levels of our home finally have matching flooring! If you need assistance from a super knowledgeable flooring expert stop on and see her!!! Jill & Bill

Mike was able to help us get our flooring done quickly, and we couldn't be happier with the results!

We had a great experience from the beginning to the end. Thomas, the store manager. Was very helpful in finding us the right flooring for our home at the right price. To Obsel, the estimator who explained all the details and what to expect. To Steve and David, the installers. Very polite, kept everything picked up,and very thoughtful of our things. They work together as a team very well. They were on time and got the job done in a timely manner. Thanks again, Thomas, to you and your crew for a great experience.

Wasn’t sure what direction to go with my kitchen floors. Ben’s product knowledge and LL’s range of options made the decision much easier. Great service and attention to detail. Highly recommend!

The staff is super friendly and helpful.

Jason Hart was the epitome of customer service. He was kind, patient, helpful, and strategic with how we got our amazing and affordable flooring home. His top priority was us and our experience. “I want to make sure you get home safely and happy”. What a gentleman and top notch human. We’ll be back for round two soon. Looking forward to it, Jason!

Great help and really nice low key salesman when I went.

Great service and also wonderful people. Would suggest if your looking for great prices and great service

Jim Sack was awesome to work with on my kitchen project. He was very professional and knowledgeable about the product and services offered. A true gentleman!

Duncan West is the best. Knowledgeable and professional. L..Ungerleider Ocean View. DE

Scot was very helpful. thanks

I could not recommend Angelo or lumber liquidators enough!!! Angelo walked through every step of the process of choosing and ordering new flooring. Angelo was very knowledgeable and patient with many questions thrown his way. He made a very daunting process smooth and easy! 10/10 would recommend!

Janelle at Lumber Liquidators was an absolute gem while we shopped for flooring for our new home! Her friendly, personable approach made the process enjoyable, and she went above and beyond to help us find the perfect flooring. Thanks to her expertise and dedication, we scored a fantastic deal that fit our budget. Janelle’s outstanding service truly made all the difference—highly recommend her!

Katherine and Sean are amazing! They went above and beyond to find the flooring that went perfectly with my cabinetry and even found one within my very tight budget. They were both very professional and knowledgeable of the material and the process of replacing all the floors in our home. The result is AWESOME! We love the floors and truly have not found better customer service anywhere! Thank you, Katherine & Sean!

Justin was awesome! He answered our questions, was knowledgeable in regards to all of the products offered, and made it easier for us to make the best choice for our family! Thanks, Justin!

Very knowledgeable staff

On behalf of Alliance Restoration INC., we had an outstanding experience at the Lumber Liquidators in Beltsville, Maryland, thanks to the exceptional service provided by James. From the moment we walked in, he was professional, knowledgeable, and incredibly helpful. James went above and beyond to ensure we found exactly what we needed, answering all our questions with patience and expertise. His customer service is truly impeccable — it’s rare to find someone so dedicated and personable. If you're looking for quality flooring and top-tier service, we highly recommend visiting this location and asking for James!

Larry excellent sale man

Stephanie was very professional and helpful with our decision… we are very appreciative for her help in our process…

Angela Ivey help me when I come to lumber liquidators to order my floors , she help me go through the products, and tell details what I need for my floor. She is the best customer service. Thank you.

I spoke with both Tommy and Danny at Lumber Liquidators today and both were very professional, friendly and helpful. They answered my questions and made my purchasing experience a smooth and easy one. I would definitely recommend LL to others.

Awesome 😎 service Abby & Chandler! Best flooring ever - 5 years and going 🙌🏽🙌🏽🙌🏽

Joe is very knowledgeable and super friendly. Buying flooring is always a positive experience when I go the Melbourne store

Lumber Liqudators were great all around. Great salesman. The installers were excellent. I’m sure glad I went there.

Jerry McConnell was a huge help. My LVP flooring had been discontinued and I needed a small amount for some repairs. He was able to help match flooring close enough to my previous flooring and he saved me over double what it could've cost me. Thank you, Jerry!

Great customer service! The Store manager was very helpful!

Excellent people

Kyden has been extremely helpful the times I have been in to get flooring. Would highly recommend you giving them a shot for your next flooring job.

Andy Diaz was of great help and very knowledgeable.

Very helpful over the phone and in person. Even gave me tips on how to lay down the underlay with the least amount of headaches. Would definitely use them again

Solid customer service, good products and delivered on schedule. Very appreciative of Terry’s help during our selection process.

Came in looking for flooring options to replace carpet. Donnie, a new GM, was phenomenal at explaining the difference between types (vinyl vs laminate) along with price difference. Very personable, professional and straight up with a great sense of humor throughout the conversation.

Hagen was so very Awesome With his knowledge & info on the products. He is an Asset to this Company. I have done business with this company before. Unfortunately the computer system did not store my past history. We got things figured out. Thanks Hagen.

Great customer service

Bryanna is a wealth of knowledge, friendly and a straight shooter. My experience in the store could not have been better. Plenty of flooring options to choose from!

Great service

Excellent customer service with matching existing floor. Perfect match

It's always a pleasure working with William.

The guys working were polite and very helpful. The warehouseman was friendly and loaded our product with a smile. Great place for floors

Great prices ever and nice people and easy to working with due of we are deaf person

Super useful and friendly sales people

We purchased our flooring from LL Flooring in Jackson in the past. We ended up purchasing from Lumber Liquidators in Memphis this go around and had a great experience. I had my order shipped and everything arrived in a well wrapped pallet. The floor I purchased went on sale a day or two after I ordered. The store quickly refunded me the sales difference and it was a smooth process with no issues. Ethan was my sales rep and was very extremely helpful with everything as well as keeping me updated on my order. Thank you!

Excellent customer service and follow-through.

Very friendly and helpful staff. Good prices and good selection of flooring.

It took us a while to make some decisions but Ken, the store manager at the Santa Rosa store, was extremely patient and very helpful. The shopping experience and support provided by Ken and Jose are among the best you'll find. Their recommendations on flooring and accessories have resulted in a beautiful new floor throughout nearly half of our house. Thanks again and great work!

Staff was very professional, pleasant, and assisted very promptly. Showed me pictures of what the flooring looked like installed and called the other stores to see the availability. Before going in I already had a general idea of what I wanted and was able to be in and out within like 30 minutes.

Had a GREAT experience at Lumber Liquidators Lexington!! Browsed the store 2 years ago looking for hardwood flooring and the associates working then were very helpful, but we weren't ready to purchase. This year we were ready and after browsing online and at other stores we went back to LL Lexington and they did not disappoint! Anisa took her time helping us to look at many hardwood floor options and gave us several samples to take home. She was patient and thoughtful enough to write the pricing on all of the samples we had, even though we entered the store shortly before it's closing time. We found just the right product and went back the next day to purchase and Anisa and her manager Doug made the whole process super easy and made sure we were covered regarding everything we would need to complete the project. I would definitely recommend this store to anyone and everyone!! Thank you LL Lexington team!!

The only place I will buy flooring in Columbus. Great group of guys that work there and you can't beat the prices.

The manger Eva and the sales associate was very helpful and did a great job on answering questions about the business and the flooring. I will definitely come back and shop at this store.

Very knowledgeable about products great advice on cleaning and installing

Andrew was awesome. We will definitely be back. Love this place.

We had a fantastic experience working with Jason at Lumber Liquidators! He was incredibly knowledgeable, patient, and really took the time to help us choose the perfect flooring for our home. Jason listened to what we were looking for and guided us through all the options without ever making us feel rushed. His expertise and friendly attitude made the whole process so much easier. We’re thrilled with our choice and grateful for Jason’s help — highly recommend working with him if you’re looking for new floors!

James was super duper. I changed my flooring three times and he was so courteous making sure that I purchased what I wanted. His assistance and patience mean that I will be happy with my flooring forever. Thank James!

Chris and the Lumber Liquidator team took care of us very well, they advised on what we needed for our project, and even stayed after closing. Very well recommended!! Chris y el equipo de Lumber Liquidators se tomaron el tiempo al atendernos muy bien, nos dieron buenas recomendaciones en lo que necesitábamos para nuestro proyecto, y hasta se quedaron tarde después de cerrar. Se los recomendamos!!

Joe & Tim were amazing to work with. I initially ordered the wrong flooring online. The flooring I was trying to match had been purchased and installed two years ago. I only had a piece of the old flooring and a partial label to work with. They went above and beyond to help me find the flooring I actually needed. I high recommend this store and these team members.

Great service, delivery on time, happy with quality

Bought flooring from Victoria at Lumber Liquidators. I spoke to her on the phone and in person, all 3x she was very helpful, knowledgeable and friendly. They have a 30 day in-store lowest price. The price did drop and Victoria made the process of refunding me the difference very easy.

Sales Associate Jay Gulley was *very* helpful … clearly knows his field, but makes the whole process straightforward. I came away with a lot of confidence in the flooring I chose.

Understanding, courteous and professional. Was a gentleman and respectful in every way. Made sure I understood what was said concerning the transaction. Hopefully Warwick will hire someone of the same........

Exceptional Service from Mr. Hogan at Lumber Liquidators Ventura! I recently had the pleasure of working with Mr. Hogan, the manager at the Lumber Liquidators in Ventura, and I am compelled to share my overwhelmingly positive experience. From the moment I walked into the store, feeling somewhat overwhelmed by the vast selection of flooring options, Mr. Hogan's expertise and genuine helpfulness shone through. Mr. Hogan expertly guided me through the various types of flooring, highlighting the pros and cons of each in relation to my budget and lifestyle. He offered valuable suggestions I hadn't even considered, ultimately leading me to the perfect material for my home. His keen eye for detail and understanding of design truly made the selection process enjoyable and stress-free. Beyond his product knowledge, Mr. Hogan went above and beyond to ensure I received the best possible price. He was transparent, honest, and worked diligently to provide a quote that genuinely beat the competition in the area. I felt confident that I was getting exceptional value for a high-quality product, thanks to his commitment to customer satisfaction. I'll be posting pictures of my flooring in the near future.

Beth was a great help. She helped us understand the different types of flooring and we got the kind best suited for our needs. You have a great staff of employees working at the store.

Amanda Agnes at the Lumber Liquidators Fredericksburg store was so helpful! She provided knowledgeable and experienced assistance in helping us pick out our tile and flooring for our new house! Thank you Amanda !

Very helpful and supportive. Anticipated my needs on several occasions. Supplied Great references when needed.

I am a Handyman and have worked with Lumber Liquidators for the past 6 years. I know they did some restructuring lately but I guess that happens. For me the staff has always ben super friendly, helpful and when I needed a flooring order for a client they made my business feel like I was the priority. I have worked with the Pittsburgh, Cranberry and a few Ohio Stores and they all treated me the same. They are my go to for Bamboo, Luxury Vinyl, padding and Hardwood flooring.

I had such a great experience at Lumber Liquidators! I came in looking for a very specific floor color that I couldn’t find anywhere, and just when I was starting to lose hope, Franz Decordova came to the rescue. He went above and beyond to help me find exactly what I needed. His knowledge, patience, and commitment to customer satisfaction were truly impressive. Thanks to Franz, I walked out with the perfect flooring for my home. If you’re looking for quality floors and top-tier service, this is the place to go. Thank you, Franz—you’re amazing! Highly recommend!

We had a great experience with the installers for our hardwood floors yesterday!  It was a much, much improved experience from our previous experience a couple of years ago w/ Lumber Liquidators!  It was a great experience from the purchasing, the floor pick-up, and installation. Everything was absolutely wonderful!

Just bought some flooring from lumber liquidators, Jeremy was very helpful in picking out the flooring, he also helped load my truck twice, couldn’t ask for anything more.

Customer service is excellent!!

Great team day to work with and very knowledgeable. Will definitely be back.

Great experience. Will be back.

Brandon was professional, knowledgeable and efficient! Great experience, with good quality at a competitive price.

Great service, the guys were extremely professional and fast. Highly recommend!

Paul and team were super helpful and friendly when we came to purchase our solid hardwood flooring 👍

Amazing crew always going the extra mile.

Andrew was incredibly kind, patient, efficient, and helpful in helping us with our engineered hardwood floor project. He made our project a success with his knowledge and customer service. We will be returning to get Andrew’s help with our future flooring projects. Sean and Amy Bennett

Great customer service, selection and very good prices. Caleb helped us pick out exactly what we needed out of a large number of options. I will definitely continue to be a customer.

Casey Paul provided exceptional service. He was very knowledgeable of the flooring products, and spent a great deal of time putting the order together based on our immediate need. He called three regional stores in an effort to satisfy our order. He is a great employee and his professionalism and friendliness reflects well upon himself and Lumber Liquidators.

I got Brazilian Koa pre-finished hardwood floor in my whole first floor. It's beautiful! I always dreamed of this and the reality is better than I imagined. Kevin and the crew did a great installation; it has been 2 years and there are no problems.

Addison Rocks

Sarah handled my project flawlessly. Best employee I have ever experienced w LL. Very thorough, knowledgeable, nice, handled the complete project start to finish!!

Ive ordered over a dozen 3x6ft butcher block counter tops for my business and the quality is top notch, and the customer service is equally as impressive. Definitely recommend Lumber Liquidators.

Great service. Great product.

Michelle was so knowledgeable & helpful, I can see why she’s a manager, she’s definitely an asset to your company.

I highly recommend Lumber Liquidators as we have used their services several times in 2024/2025 for purchase and installation of flooring. All staff were incredibly professional, knowledgeable and could not help us enough along the entire planning, ordering and finishing our beautiful new floors. I would not go anywhere else for our flooring needs. Thank you so very much for everything you have done with our home improvements.

We had an awesome experience dealing with Lumber Liquidators. The employees at this location were very helpful. The flooring turned out amazing and would highly recommend this location and their products.

Staff is wonderful. Always willing to help. This is my second purchase from this store. Last year we did the downstairs and this time we did upstairs. All the products purchased were high quality and installed with out any issues.

Great customer service and super helpful staff. Have come back to purchase 2 more times and have plans to return for the rest of the flooring we need.

Ken made our buying experience seamless.He was very knowledgeable about your product and was a real pleasure to buy from. Thank LL Flooring

Great flooring vendor we’ve been using for years now. Incredible service!

Taryin is always extremely helpful. We buy a lot of flooring and he’s very knowledgeable on the products, the inventory, and is ready to make the right recommendations. When we need something in a hurry, he always knows what’s in stock and gets us in and out in 15 minutes or less each time.

If flooring had superheroes, Larry and Matt wear the capes. They answered every question, dodged every mistake, and somehow made choosing floors... fun? Larry knows his stuff like he invented hardwood, and Matt? Basically the flooring ninja—quiet, fast, and always on point. They didn’t just help—they rescued us from analysis paralysis with humor, smarts, and zero pressure. 10/10 would buy floors (and bad jokes) from them again.

Great floors, been using this location and products for over a decade. Never an issue, great customer service, always helpful and go out of their way to explain what product you need!

Love this place .. they are extremely helpful .

Felipe was awesome! So knowledgeable and helpful! We are definitely buying all our flooring from Lumber Liquidators in Middletown!! I’ll update my review with pics after our floors are done.

Camille is great. I’m new at all this and her input was invaluable and AFFORDABLE!

Bobby was awesome! He knew what I needed before I did and found the right products to level my new wood with the previously installed flooring. Bobby really made my shopping experience simple and fast! He also had a lot of helpful tips on side products I purchased. If you’re looking for a place to help you get the job started and done fast and effectively for the right price this is the place to go!

Seriously top notch service. Couldn't ask for better! Jacob is the best!

Riley helped me out. I was looking for a specific color of LVP to match some broken pieces in my home and it was a success

One of my close family members stopped here to get some flooring for a basement and they are a older much older couple but they could not stop talking about how helpful and productive Reilly was to them. Thanks!

I bought new flooring and the product is great, but the customer service I received from David was outstanding. I’ll definitely be going back for my next project.

Excellent selection and customer service. Jeff was attentive, knowledgeable, and responsive throughout the process from materials selection to delivery and installation.

Wonderful experience at Lumber Liqidators here in Huntsville, Al.! Eric Ellington was so polite and professional! Didn’t appear to mind my freq questions during the search for the right flooring!

Love ❤️ this product soooo much !!!!!!

Very good experience at this location

They have a great selection of flooring. The staff is very helpful and knowledgeable.

Beat prices that I have seen around town. Friendly staff with nice vinyl plank options.

Rich provided excellent customer service! I arrived close to closing time and he was so pleasant and still took his time helping me& didn’t rush! There was a couple that walked in after me and he greeted them and pleasant as well. Thanks Rich!

Very helpful staff

Nancy and Logan were very professional and nice and helpful.

Both Customers Representative are very friendly and knowledgeable.

Lumber Liquidators went above and beyond my expectations with the customer service and knowledge of their products. Jacob and Cordell are the flooring specialists who you need to come see!

Excellent service and they have a great selection for vinyl!

Good selection great prices

My first experience in this location was in 2023 to get flooring for my living room. I was hesitant to return for my bedrooms due to past experiences with the previous manager, but I love the floor I purchased. I am so happy I took the chance. The store is under new management with Angle and a fresh face in Natalie. Together, they both made me feel excited and comfortable in my choice to come back. I will definitely be coming back for the rest of the house!

Thoren and Troy had great product knowledge and prices were very affordable. They welcomed us as soon as we stepped in the store. We will be visiting this store again in the future for all of our flooring needs.